Hi, I'm Trainer Rain, a Product Trainer in a BPO company. I want to share my professional experiences and help you make it in a Customer Service field. 

 

I'm a self-motivated training professional with excellent product knowledge and experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy. An energetic employee with a consistent track record in meeting productivity targets in all areas especially in Sales and customers service experience. A reliable Product Trainer, providing trainees an efficient and positive experience and ensuring customer satisfaction by creating effective training materials.

 

I hope my little contribution will give you some help in creating effective Customer Service Representative in you.

 

I would like to thank you for visiting my site and I hope you will be successful in your chosen field.

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Special Thanks to the following for inspiring me to share my experiences:

 

 

Mergery Somes, Malvin Bernal, Ryan Fuentes, Reycelle Bebanco, Jessa dela Peña, Joycee Carrera, Suzette Tondo and our extended family in Central Div. and Edsa. Now I'm extending my training outside the training room :-)